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Support

After Earth Fall — get help or get in touch.

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Contact us

Having trouble with After Earth Fall? We're here to help. Reach out and we'll do our best to respond as quickly as possible.

mailhello@tardstart.com

Progress & saves

Your game progress — including completed levels, scores, and service records — is stored locally on your device. It is not linked to an account or synced to the cloud.

If you clear app data, uninstall the app, or switch to a new device, your progress will be lost. We are working on cloud saves for a future release.

Common questions

  • The game won't load. Try reopening the application. If you are using the web version, please reload the page.
  • No sound. Make sure your device is not on silent mode and that browser permissions allow audio playback.
  • My progress disappeared. Progress is stored locally. Clearing browser or app data will reset it. Contact us if you believe this happened unexpectedly.
  • I found a bug or have a suggestion. Please email us — every report goes directly to the developer.
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